Mental Health Matters – EAP

Mental Health Matters

Stack AV’s EAP has resources for you and your household members at no cost to you

Life: just when you think you’ve got it figured out, along comes a challenge. Whether your needs are big or small, New York Life Group Benefit Solutions is there for you with its Employee Assistance & Wellness Support program. It can help you and your family find solutions and restore your peace of mind.

The EAP is available around the clock to ensure you get access to the resources you need:

  • Unlimited phone access 24/7
  • A maximum of three-in person or virtual counseling sessions, per issue, per year
  • Highly experienced and qualified providers; master’s level and Ph.D. level degree
  • Well-being Coaching & Family Care Specialists

GuidanceResources

When you need information quickly to help handle life’s challenges, you can visit guidanceresources.com for resources and tools on topics such as health and
wellness, legal regulations, family and relationships, work and education, money and investments, and home and auto.

You will also have access to articles, podcasts, videos, slideshows, on-demand trainings and “Ask the Expert” which provides personal responses to your questions.

Well-being Coaching

The EAP provides you a certified coach who will work with you, one on one, to address health and well-being issues such as burnout, time management and coping with stress. You have access to five sessions per year. All sessions are conducted telephonically.

FamilySource

You have access to family care service specialists that provide customized research, educational materials and prescreened referrals for childcare, adoption, elder care, education, and pet care

Additional EAP Resources

Cigna offers an Emotional Well-being program that includes three face-to-face visits with a licensed behavioral health provider.

To get an EAP code for face-to-face visits, visit mycigna.com.

Contact the EAP

Phone: (800) 344-9752
Website: guidanceresources.com
Web ID: NYLGBS